Last updated: 8th August 2025
Doorstore (Wirral) Limited (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your personal information when you visit our website, contact us, or use our services.
Who we are
Doorstore (Wirral) Limited
Company number: 02851327
Registered office: 46 Hamilton Square, Birkenhead, Merseyside, CH41 5AR
Email: info@doorstorewirral.com
Phone: 0151 653 0006
We are the data controller for the purposes of UK data protection law.
Information we collect
We may collect and process the following personal data about you:
- Your name and contact details (address, email address, phone number)
- Details about the products or services you have enquired about or purchased
- Payment information (if applicable)
- Any information you provide when contacting us by email, phone or in person
- Technical data such as your IP address, browser type and how you use our website (via cookies – see Section 8)
How we use your information
We use your personal data to:
- Respond to your enquiries and provide quotes
- Process and fulfil your orders
- Arrange deliveries, installations and after-sales services
- Send you updates or marketing (where you have given consent)
- Maintain business records and comply with legal obligations
- Improve our website, products and services
Lawful bases for processing
We process your personal data based on one or more of the following:
Contract – to take steps at your request before entering into a contract, and to perform that contract
Consent – when you have given us clear permission to use your data for a specific purpose
Legal obligation – to comply with the law
Legitimate interests – for purposes necessary to operate our business and provide our services, as long as they do not override your rights
How we share your information
We do not sell your personal data. We may share it with:
- Service providers and suppliers who help us deliver our products and services
- Delivery companies and fitting teams
- IT and website support providers
- Professional advisers such as accountants or legal advisers
- Regulators or authorities when required by law
All third parties are required to keep your information secure and use it only for the purposes we specify.
How long we keep your data
We keep your personal data only for as long as necessary to fulfil the purposes for which we collected it, including any legal, accounting or reporting requirements.
Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data where there is no lawful reason for us to keep it
- Object to the processing of your data in certain situations
- Withdraw consent where processing is based on consent
- Request that we restrict how we use your data
- Request transfer of your data to another organisation
To exercise your rights, please contact us at info@doorstorewirral.com or by calling 0151 653 0006.
Cookies
Our website uses cookies to improve your browsing experience and to analyse website performance. You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of our website may not function properly without cookies.
How we protect your data
We use appropriate technical and organisational measures to keep your personal data safe. This includes secure servers, restricted access to personal data and staff training on data protection.
Links to other websites
Our website may contain links to other sites. We are not responsible for the privacy practices or content of those sites. Please check their privacy policies before providing personal data.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with the updated date.
Contact us
If you have any questions about this privacy policy or how we handle your personal data, please contact us at:
Doorstore (Wirral) Limited
46 Hamilton Square
Birkenhead
Merseyside
CH41 5AR
Email: info@doorstorewirral.com
Phone: 0151 653 0006
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.